GIFTOLL PRIVACY POLICY

At Giftoll (“we,” “us,” or “our”), we value your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our platform, purchase gift cards, or engage with our services. By accessing or using our platform, you agree to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. INFORMATION WE COLLECT

We collect various types of information to provide you with seamless service:

1.1 Personal Information

When you purchase a gift card, register an account, or contact us directly, we may collect:

• Your full name
• Email address
• Phone number
• Shipping or billing address
• Payment details (processed securely via Stripe; Giftoll does not retain full payment data)
• Social media account information (if purchasing via Facebook or Instagram)

1.2 Non-Personal Information

When you interact with our platform, we collect certain technical and analytical data, such as:

• IP address
• Device type (e.g., browser and operating system details)
• Site usage (e.g., pages visited, time spent on site)
• Cookie and tracking data

2. HOW WE USE YOUR INFORMATION

We process collected data for the following purposes:

1. To process and complete gift card purchases.
2. To manage and fulfill your orders efficiently.
3. To provide responsive customer support.
4. To customize and enhance your experience on our platform.
5. To notify you about your account status or transactional updates.
6. To process payments securely through our third-party payment processor, Stripe.
7. To prevent unauthorized activity, fraud, or breaches of security.
8. To comply with applicable laws, regulations, and enforce legal agreements.
9. To conduct internal analysis and improve platform performance.

3. PAYMENT PROCESSING

Payments on our platform are securely processed through Stripe. Your credit or debit card details are encrypted and handled by Stripe—we do not store or process full card information. By using our platform, you agree to Stripe's Privacy Policy and Terms of Service.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar tracking technologies to enhance user experience and improve our services. These technologies help us gather:

• Device preferences
• Site interaction and usage patterns
• Language preferences

You can disable or manage cookies through your browser settings. Please note that disabling cookies may impact certain features of our platform.

5. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal data. We may share your information in the following scenarios:

1. Service Providers: Third-party vendors, including Stripe, analytics tools, and hosting providers that enable us to deliver our services.
2. Authorized Vendors: When redeeming or managing gift card-related services.
3. Legal Compliance: If required to comply with legal processes, enforce policies, or protect the rights of Giftoll, its users, or third parties.
4. Business Transfers: In the event of a merger, acquisition, or transfer of assets, your information may be disclosed to the new business entity.

All partners and vendors are contractually obligated to protect your data and comply with relevant privacy laws.

6. DATA RETENTION

We will retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When data is no longer needed, we will securely delete or anonymize it.

7. SECURITY MEASURES

We implement industry-standard technical and organizational measures to safeguard your personal data from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

8. YOUR RIGHTS AND CHOICES

You may have the following rights, depending on your location:

1. Access: Request access to the personal information we store about you.
2. Correction: Request that inaccurate or incomplete data be corrected.
3. Deletion: Request deletion of personal data where appropriate.
4. Objection: Object to certain data processing activities.

To exercise any of these rights, contact us at info@atgiftoll.dotcom. We will respond to valid requests within applicable legal timeframes.

9. THIRD-PARTY LINKS AND SERVICES

Our platform may include links to third-party sites or services, such as authorized vendors or social media channels. These services operate independently, and we are not responsible for their privacy practices. We encourage you to review their respective privacy policies.

10. CHILDREN'S PRIVACY

Our platform is intended for individuals 18 years of age or older. We do not knowingly collect data from minors. If you believe a child under 18 has provided us with personal information, contact us immediately, and we will take steps to delete it.

11. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. Updates will be published on our platform, and the Effective Date will be revised accordingly. Your continued use of our services after any updates indicates acceptance of the updated terms.