LEGAL
Terms of Service
Our terms and conditions for using Giftoll's secure platform for digital gift card purchases
1
Service Overview
Giftoll provides a secure platform for purchasing authentic digital gift cards from a wide range of brands and retailers. By accessing or using our service, you agree to these terms and conditions.
- We sell only authentic gift cards from official and authorized suppliers
- Gift cards are delivered digitally via email to the address provided at checkout
- All purchases are final and non-refundable, except in cases outlined in our refund policy
- Gift cards must be redeemed on the brand's official website or designated platforms
2
Gift Card Purchases
When purchasing gift cards through our platform, you agree to:
- Provide accurate and up-to-date information to ensure successful delivery
- Verify all gift card details, including terms of use and redemption instructions, before purchase
- Understand that prices may fluctuate due to market conditions and exchange rates
- Accept that delivery is considered complete once the payment is confirmed, and the digital code is sent
3
Redemption and Usage
To ensure a smooth redemption process, users must:
- Follow the specific redemption instructions provided with each gift card
- Redeem the gift card only on the official brand website or authorized platform
- Acknowledge that regional restrictions may apply to certain gift cards
- Contact our support team if any issues arise during redemption
4
User Responsibilities
By using Giftoll's services, you agree to:
- Maintain the confidentiality and security of your account credentials
- Not share gift card codes with unauthorized parties or third parties
- Use the platform for lawful and legitimate purchases only
- Report any suspicious activities, fraudulent transactions, or unauthorized account access immediately
5
Refund Policy
Giftoll maintains a strict refund policy:
- All gift card sales are final and cannot be reversed once the code is delivered
- No refunds will be provided for user errors, including incorrect purchases
- Support is available for technical issues related to gift card delivery
- Exceptions may apply for undelivered or invalid gift cards, subject to verification
6
Liability Limitations
By using our service, you acknowledge that:
- Giftoll is not responsible for the quality, functionality, or validity of third-party products or services
- Our liability is strictly limited to the original purchase amount of the gift card
- We do not guarantee the availability of specific gift cards at all times
- Service interruptions may occur due to maintenance, system updates, or external factors beyond our control
7
Contact Information
For any inquiries, support requests, or dispute resolutions:
- Email: [email protected]
- Response Time: Within 24 hours
- Business Hours: Monday to Friday, 9 AM - 5 PM EST
Last updated: March 2024